We reserve the
ultimate right to amend all the following
articles and also articles related to sales
products.
Transaction of all the sales items sold
through http://www.vsell.net are under the
limitation of these articles and conditions.
When the time you order online through
http://www.vsell.net requesting us to process
the order, it is indicated that you are
confirmed and announced that you have already
read, understand and agreed to the stated
articles and conditions of order.
Online Shopping
Customers can buy our offered products in
any time through our website. The things
you need to do are such as follow: 1) pick
the item(s) you desire, 2) add into ¡§Shopping
Cart¡¨, 3) confirm the item(s) selected in
your Shopping Cart, 4) click ¡§Pay Now¡¨.
The process is efficient and secure.
If you wish to order over the phone, please
do record down the product(s)¡¦ code number,
be prepared to provide recipient¡¦s name,
address and telephone number. You may make
your order by calling (852) 9258-0047, available
24 hours.
Out of Stock
/ Substitutions
Due to the factors of the nature, seasonality,
and regional availability of flowers, it
is sometimes fresh flowers may run out of
shock. Under such circumstances, we will
inform to customer and only with customer¡¦s
consent, we will substitute the variety
of ordered main flower. However, the substitution
of side/escort flower will not be notified
in advance. Moreover, the substitutions
of flower pot/ basket/ accessory will be
as close as possible.
100% Service
Guarantee
All sales products of http://www.vsell.net
will enjoy 100% service guarantee. If certified
that florist delivered flowers were damaged
during the delivery process, we will replace
it free of charge. Otherwise, you may contact
us, we will provide remedy step to your
satisfaction.
Currency
All pricing is listed in ¡§HK$¡¨.
Delivery
Information
The latest order time for same day delivery
is by 1.00pm (depending on the location
of the recipient). If order is received
after 1.00pm, we will try our best to deliver
it in time. If we unable to deliver the
order as the time requested, we will inform
customer as soon as possible (approximately
within 40 minutes after ordering).
In occasions of Valentine¡¦s Day, Mother¡¦s
Day, Christmas, Easter Day and so forth,
the latest order time for same day delivery
will be changed to be ahead of schedule.
Delivery service is only carried out during
Monday to Saturday from 10.00am to 7.00pm.
If any special delivery is needed, please
contact with us.
If flowers were not able to reach recipient
in time and require delivery to be carried
out using other transportation due to incorrect
address/incomplete information given by
customer, http://www.vsell.net will ask
extra charges from customer and will not
accept any refund request and/or cancellation
of order from customer.
In signal of occurrence of 8th grade typhoon
or black rainstorm, delivery service will
be suspended. Should any changes to delivery
address, customer should contact with http://www.vsell.net
immediately.
At time we deliver flower to recipient,
however if there were not such person according
to the given address or in case of recipient
refuse to accept the flower, we will not
be held responsible for such circumstances;
no refund will be made and it is considered
as accomplish of transaction. (If customer
requests to delivery it for the second time,
extra charge will be asked.)
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